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FAQS

SilverShopTvParts.com

 

UPDATE:
Our Return Policy have recently changed. Please take a few minutes to read about our latest changes.
 
 
PARTS CONDITION
ARE YOUR PARTS/ITEMS TESTED?
All parts are working properly and come from the same pallet that our technicians use. If by any chance you received a non-functional part, don't worry, we offer warranty. Please read our Return Policy.
ARE YOUR PARTS NEW OR USED? 
Neither, our parts come from new Tv's damaged during shipping. These part are listed as NEW condition. If, there is a part that comes from a used Tv, it will be specified in the product description field.
 
SEARCH FOR A PART
HOW TO SEARCH FOR A PART?
We recommend searching by part number when possible. Always use the part number when ordering to ensure the correct part is ordered. Confirm the part number you are ordering to the part you are replacing to ensure the correct item is being ordered. Searching by board number or model number will narrow down your search, but is not the most accurate way to find a part. This is due to the fact that many part numbers may share the same board number. Also, the same TV model may use several different power supplies or main boards due to manufacturer revisions during their production run.
WHAT INFORMATION TO LOOK FOR WHEN YOU SEARCH FOR A PART?
The following is an example of information needed to search for a part.
1. Part Number (Recommended and most accurate)
2. TV Model Number (Use to narrow down search only)
3. Board Number (Use to narrow down search only)
 
SHIPPING
WHERE DO YOU SHIP FROM? 
All orders are shipped from Wellington, FL
DO YOU SHIP ORDERS THE SAME DAY?
All orders are now shipped same or next day. 
CAN YOU SHIP INTERNATIONALLY?
Unfortunately No.
 
RETURNS
DO YOU ACCEPT RETURNS?
Yes, we accept returns on most items. To find more information about the items where we do not accept returns, please check our return policy here. If you have any question, please feel free to contact us before placing an order.
 
PICK UP
You can pick up your order from our office in Wellington, FL by appointment only.
   
GENERAL QUESTIONS
OUT OF STOCK ITEMS
Our current inventory along with item availability is very accurate.